FAQs

FAQ

Yes, we can provide customization services according to your requirements.

Yes, we offer sample services for testing. (What is the minimum order quantity for the product? Usually, we support a minimum order quantity of one. )

Typically, our products are made of stainless steel, nickel-plated carbon steel, aluminum, or other specified materials. Additionally, we can accommodate special material requests.

Generally, we provide specific product dimension information on the product page. However, if you require custom dimensions, please contact us. 

Yes, we provide global shipping. With convenient international freight services, we can deliver goods to wherever you need.

Typically, for small batch orders, we ship within 1-3 weeks upon receiving the prepayment. 

Feel free to reach out to us by submitting an inquiry form or visiting our “Contact Us” page,and we will respond to you within 24 hours.

We accept various payment methods including T/T, letter of credit, and PayPal.

We offer tiered pricing, with more favorable prices for bulk orders.

Shipping times vary depending on the method chosen, but generally, goods are delivered within 7-30 days after dispatch.

We offer various shipping methods including by sea, air, truck, and railway.

For any product quality issues, we will respond within 24 hours and provide effective solutions.

Yes, we offer a comprehensive after-sales service, including a 2-year warranty on our products. You can rest assured after purchasing from us.

Yes, we have a professional technical team and our own  EMC laboratory.

Yes, but we will review your qualifications to determine if you can become our distributor. 

Yes, we accept OEM or ODM orders. 

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